
TeleMagic is the leading software product in the areas of sales automation, contact management and business automation. TeleMagic Inc. was established in 1985 by a sales and computer programming entrepreneur who believed that a software program could be created as a productivity tool for sales people. His vision of automating sales tasks, such as managing appointments, scheduled calls, mailings and meetings resulted in the development of the award-winning TeleMagic software. Since its launch, TeleMagic has provided businesses worldwide with innovative, feature-rich products and services to enhance business automation, productivity, and communication.
TeleMagic uses the term business automation to describe three comprehensive functions: contact management, groupware and sales automation. TeleMagic products are designed to manage contact-centric applications of all kinds -- sales, customer support, help desks, telemarketing, credit and collections, membership services, fund raising, and others. The flagship product is TeleMagic Enterprise for Windows, a fully customizable business and sales automation software system for
workgroups. This software is used to manage business opportunity databases, that require strategic information-sharing within and between groups in an organization. TeleMagic also offers TeleMagic for DOS, the leading contact management in the DOS market, designed for volume call centers.
TeleMagic addresses specific needs within a broad range of industries by offering a vertical market program. Solutions based on the Enterprise product are tailored for such areas as accounting/financial resources, hotel management, and legal case management. One of the company's greatest strengths is its focused effort to provide the best comprehensive service and support. All products are available through its nationwide channel of more than 500 consultants. Working together with TeleMagic, consultants play an integral role in overall planning, installation, training and support for users. TeleMagic's strategy is to support the current and rapidly developing communications technologies that users need to run their businesses more effectively. The inclusion of multimedia communications capabilities for telephony-related markets includes voice, fax, wireless messaging, Internet E-Mail, and Internet integration features within its product lines. Future forms of business communication will be integrated into TeleMagic, including video, fax on demand, inbound fax, and possibly interactive voice response and voice mail.

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